Your Practice Loses Patients It Never Had a Chance to Respond To

We work with patient-facing practices of all sizes — dental, chiropractic, physical therapy, mental health, primary care, urgent care, and specialty clinics. If your business depends on scheduled appointments, new patient acquisition, and local reputation, the system applies.

The automation we build is focused on front-end communication — scheduling inquiries, appointment reminders, and review requests. These are not clinical data functions. That said, compliance requirements vary by practice type, platform, and how patient data flows through the system. We evaluate your specific setup during the discovery call and scope accordingly. We do not make blanket compliance guarantees.

The chatbot is configured to qualify new patient inquiries, answer common scheduling questions, and route to the appropriate booking flow or staff member. It does not provide clinical information, diagnosis, or medical advice. Every response boundary is set during the scoping process before the system goes live.

After an appointment closes, the system sends a review request by text at a timed interval. The message links directly to your Google Business Profile. It is not tied to the clinical record — it is a separate patient communication triggered by appointment completion status in your booking system. Patients who click leave a review in one tap. No manual follow-up required from your staff.

Yes. Patient recall sequences send automated outreach to contacts in your CRM who have not booked within a configurable window — typically 6 or 12 months, depending on your practice type. The sequence sends a message, waits for a response, and routes interested patients into the booking flow. You define the list; the system handles the outreach.